Refund policy

We want you to love what you buy from Divine Kart. If you're not fully satisfied, here’s how our return and refund process works:

Return Eligibility

  • Returns are accepted within 7 days of delivery.

  • The item must be unused, in its original packaging, and in unworn condition.

  • An unboxing video is required to claim any damages or defects in the product.

How to Request a Return

Please email us at Divinekart1@gmail.com with your order number and reason for return. Our support team will guide you through the next steps.

Refund Process

  • Once the return is received and inspected, we’ll notify you of the approval or rejection of your refund.

  • Approved refunds will be processed within 7–14 business days back to your original payment method.

Return Shipping & Costs

  • Kindly Note that only amount of product is eligible for Refund.

  • Shipping Charges are applicable.

Exceptions

  • Customized items or jewelry purchased under special offers may not be eligible for return.